The Aura Care Model
The Aura Care Model covers the full arc of your pet's health — from the everyday to the exceptional. Five disciplines. One clinic. One standard of care.
Foundations of Care
The foundation of your pet's health is built across years, not appointments. We establish baselines early, track how your pet changes over time, and design health programmes that anticipate the next stage of their life — whether that's a puppy starting their first vaccination course or a senior cat moving onto a twice-yearly monitoring schedule.
What's included
- Puppy and kitten first visits, health baseline assessment, and vaccination scheduling
- Core vaccinations (DHPPiL for dogs, FVRCP for cats) and legally required rabies vaccination
- Dubai Municipality microchipping, registration, and annual renewal
- Annual wellness examinations with fully documented health records
- Senior Life Care programme for pets aged 7 and above, with tailored monitoring and bloodwork review
Clinical & Surgical Excellence
When your pet needs more than a wellness check, our clinical and surgical team is equipped to manage the full range of presentations — from acute illness to planned procedures. We hold appropriate pre-operative diagnostics in-house, surgical protocols are documented, and post-operative care plans are specific to your pet's procedure and recovery needs.
What's included
- Soft tissue surgery: wound closure, mass removal, gastrointestinal and urogenital procedures
- Spay and neuter with evidence-based timing guidance tailored to breed and size
- Reproductive care and related surgical procedures
- Acute illness management and emergency treatment during clinic hours
- Structured pre- and post-operative care with detailed home recovery protocols
Diagnostics & Medical Insight
A diagnosis is only as good as the information behind it. Aura's in-house diagnostic capability means results in the same appointment in most cases, eliminating delays and allowing your veterinarian to move from assessment to a treatment decision without sending you home to wait. The team interpreting your pet's results is the same team that examined them.
What's included
- In-house haematology and serum biochemistry with same-visit results
- Digital radiography for musculoskeletal, thoracic, and abdominal assessment
- Abdominal and cardiac ultrasound
- Digital dental radiography for full sub-gingival evaluation
- Endoscopy for minimally invasive internal examination
Specialist Care
Certain conditions require a depth of expertise and precision that sits beyond general practice. Rather than referring all complex cases externally, Aura has built specialist-level capability in orthopaedic surgery and advanced dentistry in-house. Your pet stays within a familiar environment, with a team that already knows their full medical history.
What's included
- Orthopaedic surgery, including TPLO for cranial cruciate ligament rupture
- Complex dental procedures under general anaesthesia with continuous patient monitoring
- Dental scaling, polishing, extraction, and oral surgery
- Post-surgical rehabilitation planning and physiotherapy coordination
- Specialist referral coordination where required
Lifestyle & Behavioural Care
Health is not only managed at the clinic. The decisions made between appointments — what your pet eats, how they exercise, how their anxiety is handled, how their behaviour is understood — shape their long-term wellbeing as significantly as any prescription. Our Lifestyle and Behavioural Care offering provides the guidance that makes those between-visit decisions more confident ones.
What's included
- Nutritional assessment and evidence-based diet planning by life stage and condition
- Structured weight management programmes with progress monitoring at follow-up
- Behavioural consultation and practical guidance for common concerns
- Fear Free happy visits to build positive clinic associations in anxious or reactive pets
- Life-stage enrichment and lifestyle advice tailored to species, breed, and environment
Fear Free Certified Team
Every service. Every team member. Fear Free Certified.
Fear Free certification shapes how every appointment is designed and delivered at Aura — from how we handle your pet to how we prepare the space and communicate with you throughout. It is not a philosophy. It is a studied, annually renewed professional qualification held by every person on our team.
Ready to book your pet's next appointment?
Reach the DIP branch directly by phone, WhatsApp, or book online. Our team will confirm availability and get you scheduled.